Frequently asked questions
Answers to what pilgrims ask us most
What documents do I need for Umrah?
A passport valid for at least 6 months, photos and — where required — vaccination records. Our team checks everything for you before departure.
How far are the hotels from the Haram?
Distance depends on the package. Each package page lists the hotels; premium packages stay closest to the Haram.
Can I choose my room type?
Yes. Prices are listed for quad, triple and double rooms, and you select the room type when you send your request.
How do I pay?
Currently payment is completed at our office or by bank transfer after your booking is confirmed. Online payment is coming soon.
Do you organize family and group trips?
Yes, families and private groups are welcome. Contact us for group pricing.
Is there guidance during the rites?
Every group travels with experienced religious guides who lead the rites and answer questions.